Customer data is the new oil. Are you analysing your customer data for actionable insights?
Customer data is the new oil. Are you analysing your customer data for actionable insights?
WHAT WE DO
DATAFYiNG DiGiTAL is a data lab in Melbourne Australia. Our mission is to help companies to transform raw customer data into actionable insights to fuel exponential growth with advanced customer data analytics. We are innovative, disruptive and well-equipped with advanced analytical tools, machine learning techniques and experiences working with leading data-driven organisations.
We analyse mountains of customer data by connecting the dots between WHO, WHAT, WHY, WHEN, WHERE and HOW to create micro-segmentation and hyper-personalisation. With our tailored made analytical model, you will be able to deliver exceptional customer experience by targeting the right customers with the right offers at the right time with the right channels.
Our marketing data analysts and data scientists have successfully completed numerous data-driven marketing projects with leading and innovative businesses across a broad range of industries including banking, telco, retailing, eCommerce and startups. We are all very passionate with everything analytics, big data, martech and data science. Let’s talk #data!
Customer Data Analytics
We help gain a deep understanding of your customers at each touch point.
Actionable Insights
We help make data-driven business decisions with actionable insights.
Data-driven Marketing Strategies
We tailor make your very own data-driven marketing strategy for your business.
We deliver the analytics required to effectively engage with your customers by identifying actionable insights in your raw data. How? We don’t use metrics. We drill down to the individual customer level for behavioural patterns.
WORK
Here is the video. I got a bit bored with 2D maps. So, I made this with mapdeck in R. Aggregating 9000+ lat. lng. to highlight the density of Airbnb listings in Hong Kong. #rstats #dataviz pic.twitter.com/03aWcK5rp9
— Samuel Wong (@SamueL_WonG_) August 14, 2018
Made this with mapdeck while working on some project. Thought sharing a video is more compelling than sharing an image. #rstats pic.twitter.com/8vB5fY2ZNW
— Samuel Wong (@SamueL_WonG_) August 4, 2018
It is essential for companies today to map out the entire customer journey. Do you have the expertise and tools to identify actionable insights from your raw #data?
BLOG
Are you still reaching out to your customers with the same message? A typical example is sending one promotional email campaign to all customers without knowing how they interacted with your brand. #Data can unlock many opportunities.
OUR TEAM
- Samuel WFounder + Marketing Analytics Director
Samuel is backed up with experiences from many data-driven marketing projects in different industries. As the founder of DATAFYiNG DiGiTAL, his core vision is to transform raw customer data into actionable insights to fuel exponential growth for businesses. He can probably share a few applications of customer data for your project.
SOCIAL